Sếp Mai

In 2011, driven by a deep love for pets and a special passion for the Alaskan Malamute breed, founder Sếp Mai (Ms. Mai) began the journey of building Mật Pet Family. The early days were spent caring for, selecting, and developing each Alaskan Malamute — laying the foundation for Vietnam's premium pet shop brand.

Sếp Mai's philosophy was clear from the start: “a pet joining a new family is an emotional moment, not a transaction.” This is the foundation for every business decision — from breed selection process and health checks, to transparent warranty policy.

Over the past 15 years, Mật Pet Family under Sếp Mai's leadership has placed over 10,000 pets with Vietnamese families and built a community of 8.7M followers across Facebook, YouTube, Instagram, and TikTok. Personally, Sếp Mai has 1.4M Facebook followers and is the face of the brand across social media channels.