Mật Pet Family - Since 2011 Peace of Mind

pure energy for life · since 2011

0 years
connecting
over 0
families.

Mật Pet Family — Vietnam's leading premium pet shop brand. Inspiring deep connections between people and their pets, for a decade and a half.

Sếp Mai — Founder of Mật Pet Family
Sếp Mai · Founder

About Us

Inspiring meaningful connections between people and their pets.

Founded in 2011, Mật Pet Family has spent over 15 years building a trusted presence in Vietnam's pet market. By spreading a positive message across social media, we have become the go-to brand for millions of families seeking a new companion.

Our vision: to become the most recognised pet brand in Vietnam. The Mật Pet Family team is obsessed with one question — how do we make every family's experience of bringing home a pet as special as possible?

Sub-brand 01

Mật Pet Family · Pet Shop & Spa

Founded 2011 · 5 core business verticals: pet matching, accessories, spa, hotel, health warranty.

Sub-brand 02

Mật Pet Farm · Mộc Châu

Founded 2023 · Vietnam's first pet farm · Mộc Châu — WTA 2022 Asia's leading nature destination.

Our journey

0 years · One journey.

  1. 2011 — 2015

    The beginning

    Sếp Mai starts with a passion for pets. Early days focused on Alaskan Malamutes — laying the foundation for Vietnam's first premium pet shop brand.

  2. 2015 — 2016

    Brand identity

    Mật Pet Family's brand identity takes shape. Core philosophy: emotion-first — welcoming a pet is a life moment, not a transaction.

  3. 2016 · 5-year milestone

    Expanding purebred breeds

    Broader breed selection. Health warranty and purebred certificates introduced — the premium standard.

  4. 2016 — 2019

    Social media explosion · Chó Mật becomes a phenomenon

    2017 YouTube Silver Button · 2018 first YouTube Gold Button · 2019 second YouTube Gold Button. Chó Mật becomes the most famous dog in Vietnam.

  5. 2019 — 2021

    Scaling operations

    Expanded showroom, major investment in Spa & Hotel with a professional grooming team that places highly in international competitions.

  6. 2021 · 10-year milestone

    A decade of companionship

    10 years — thousands of families have welcomed pets from Mật Pet Family. Confirmed status as Vietnam's most trusted pet brand.

  7. 2021 — 2022

    Restructure & streamline

    3-tier warranty process completed, 5-vertical business ecosystem finalized — standardising the customer experience.

  8. July 2023

    Mật Pet Farm Mộc Châu — Vietnam's first pet farm

    Bold investment in Vietnam's first pet farm concept in Mộc Châu, Sơn La (named Asia's leading nature destination by World Travel Awards 2022).

  9. April 2025

    Mật Pet Farm Sapa — expanding Northwest

    Second Farm branch on the Sapa plateau, Lào Cai. Continuing the journey connecting pets with eco-tourism in the Northwest highlands.

  10. February 2026

    Mật Pet Farm Sài Gòn — heading South

    Mật Pet Farm arrives in the South for the first time, bringing the pet farm experience to millions of families in Ho Chi Minh City.

  11. 2026 · 15 years

    Premium leader · 3 Farms · Pet Care Portal

    Over 10,000 pets have found new homes. Community of 8.7M followers. 3-Farm ecosystem North–Central–South. Pet Care Portal /my-pet for lifetime family support. The journey continues.

By the numbers

Trust built over a decade and a half.

0+

Pets rehomed

since 2011

0.0M

Community followers

FB · YT · TikTok

0.0B

Content views

across all platforms

0 yrs

Growing & trusted

since 2011

Thousands of families across Vietnam have welcomed pets from Mật Pet Family

Thousands of families across Vietnam have welcomed pets from Mật Pet Family.

2 YouTube Gold Buttons (2018, 2019) · 1 Silver Button (2017) · Chó Mật — Vietnam's most famous dog · Regularly featured on VTV1, VTV3, NetLove on pet topics and industry growth.

Sub-brand 01 · Since 2011

Mật Pet Family · Pet Shop & Spa

0 years of building and growing. A professional grooming team placing highly in both domestic and international competitions. Purpose-built facilities with specialist equipment.

Mật Pet Family showroom — premium design interior
Wide range of pet accessories at Mật Pet Family
Pet spa room with professional equipment
International-standard specialist spa equipment
  • Finding new families for pets
  • Pet accessories
  • Professional grooming spa
  • Pet hotel stays
  • Health insurance & warranty

Sub-brand 02 · Farm Network

Mật Pet Farm · North to South.

From Vietnam's first pet farm in Mộc Châu (2023) to a 0-branch ecosystem spanning the Northwest highlands and the South — Mật Pet Farm is becoming a must-visit family destination.

Map of 3 Mật Pet Farm branches: Sapa · Mộc Châu · Sài Gòn

4 core business verticals at each farm

  • Visit tickets
  • Eco-resort stays
  • Local produce
  • Food & beverage

Mộc Châu — recognised by World Travel Awards 2022 as Asia's leading nature destination.

Media & Journalism

Featured on national television.

Mật Pet Family has been regularly featured on VTV1, VTV3 and NetLove covering pet topics and the growth of Vietnam's pet industry.

Mật Pet Family featured on VTV1

VTV1

Consumer finance · 2018

Mật Pet Family featured on VTV3

VTV3

Morning coffee · 2019

Mật Pet Family featured on MCV Network

MCV Network

Visit door to door · 2021

Mật Pet Family featured on MCV TV

MCV TV

Chat with Moms · 2023

Ready to welcome a new member into your family?

0 years — we are always ready to be your companion on the pet-owning journey.

Mật Pet Family · Since 2011

15 years · 10,000+ families

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